By accessing or using Face & Smile Clinic Gorakhpur's website and services, you agree to comply with and be bound by these terms and conditions. Please read them carefully.
For service inquiries, appointment scheduling, or general questions, please contact us:
Face & Smile Clinic operates from Monday to Sunday, 09:00 AM to 09:00 PM. We reserve the right to change these hours at our discretion without prior notice for emergencies or special circumstances.
All appointments are recommended to be booked in advance through phone, WhatsApp, or our online form. We reserve the right to cancel or reschedule appointments without notice if required. Patients are expected to arrive 10 minutes before their scheduled appointment.
All treatments at Face & Smile Clinic are performed by qualified and certified doctors using FDA-approved equipment. Treatment recommendations are based on individual consultation and diagnosis. Patients must disclose complete medical history including allergies and current medications before treatment.
Treatment costs are discussed and finalized during consultation. Payment may be made through cash, card, or digital payment methods. Patients are responsible for discussing payment options and understanding the full cost of treatment before proceeding.
Appointments can be cancelled or rescheduled by providing at least 24 hours' notice. Refunds are processed according to clinic policies and the nature of services rendered. Patients cancelling less than 24 hours before appointment may be charged a cancellation fee.
Patients are responsible for following post-treatment care instructions provided by our doctors. Failure to follow care guidelines may affect treatment results. Our team provides comprehensive care instructions for all procedures.
All treatment records are maintained confidentially. Before and after photographs are taken with explicit patient consent for medical documentation. Use of any patient images for promotional or educational purposes requires separate written consent.
By interacting with us through social media (Facebook, Instagram, WhatsApp), you agree to our communication guidelines. We are not responsible for third-party platform policies. Private medical inquiries should be handled through official channels, not public posts.
Users submitting inquiries or feedback through our website agree that information provided is accurate and does not infringe on third-party rights. We are not liable for delays in responses due to incomplete or incorrect contact details.
Face & Smile Clinic is not responsible for:
Face & Smile Clinic reserves the right to modify these Terms & Conditions at any time. Continued use of our services indicates your acceptance of any changes. We recommend reviewing this page periodically.
These terms are governed by the laws of Uttar Pradesh, India. Any disputes shall be resolved through appropriate legal channels in Gorakhpur.